Alignment of business in robotic process automation

Author/Authors
Issue/Number
1
Abstract

Purpose – This paper aims to fi nd out how business aligns with robotic process automation (RPA) and whether the alignment has the same factors as for IT – business alignment. Design/Methodology/Approach – Condition con fi gurations for positive and negative impact for business alignment with RPA. Findings – The positive and negative con fi gurations that possibly impact business alignment with RPA. Research limitations/implications – There are some human instincts during conditions dichotomization and limited number of cases. Practical implications – The fi ndings can be used to guide practice application in real industry. Originality/value – This paper adopted crisp-set qualitative comparative analysis to fi nd condition con fi gurations for alignment of business and RPA for more generalization.

Volume
3
Pages
26-35
DOI
10.1108/ijcs-09-2018-0018
ISSN
2398-7294
ikona
Journal article
Typ publikacji