Software bots - The next frontier for shared services and functional excellence

Author/Authors

van Hillegersberg, J.

Editor/Editors

Willcocks, L. P.

Year

Publisher

Springer Nature

Keywords

Robotic Process Automation

Shared Service Center

Software robots

Business process optimization

Volume

306

Pages

81-94

DOI

10.1007/978-3-319-70305-3_5

Conference Proceedings

Global Sourcing 2017: Global Sourcing of Digital Services: Micro and Macro Perspectives

ISSN

18651348

ISBN

9783319703046

ikona

Typ publikacji

Conference Paper