Author: Lacity, M. C.

Book
Robotic Process and Cognitive Automation: The Next Phase
See details
Year
2018
ISBN
0995682011
Publisher
Steve Brookes Publishing
Journal article
Robotic process automation: Strategic transformation lever for global business services?
See details
Journal
Journal of Information Technology Teaching Cases
Publisher
Palgrave Macmillan Ltd.
Year
2017
Issue/Number
1
Volume
7
Pages
17-28
DOI
10.1057/s41266-016-0016-9
ISSN
20438869
Journal article
A New Approach to Automating Services
See details
Journal
MIT Sloan Management Review
Year
2016
Issue/Number
Fall